Sustainability
Stakeholders
Partnering with our customers, suppliers, NGOs, and other stakeholders helps us to understand developments, challenges, and opportunities. It increases transparency and enables us to build strong, trusting relationships, ensuring that our operations create shared value.
Listening and Engaging
Partnerships and global engagements are key to addressing complex challenges, which we need to solve by working together to achieve impact and progress at scale. We work with others to build a common understanding of sustainability challenges and opportunities, including factors related to climate change, and to maximize the value we create for our business, the environment, and broader society.
Our Key Stakeholders
We maintain an open and continuous dialogue with our key stakeholders to align our business strategy with their concerns and expectations, ensuring we create sustained shared value.
Employees
We foster an inclusive and ethical workplace by addressing core issues such as human rights, occupational safety, and career development. Our engagement includes formal consultation processes, dedicated training programs, and regular performance dialogues to ensure a thriving and compliant work environment.
Investors & Shareholders
We prioritize transparency and responsible governance. Our communication focuses on the strategic management of risk, ethical business conduct, and the strength of our corporate governance structure, ensuring investors are informed of our progress in R&D and product quality.
Customers
Our relationship with customers is built on a commitment to innovation and quality. We engage through technical service exchanges and immediate feedback channels to ensure our products meet the highest standards of quality, safety, and human rights compliance throughout our supply chain.
Suppliers & Partners
We view our suppliers as critical partners in ensuring supply chain stability and ethical operations. Our engagement includes robust supplier guidance programs and performance reviews to enforce mutual compliance with ethical management and legal standards.
Government
We proactively collaborate with regulatory bodies through formal correspondence and participation in audits. This ensures our absolute adherence to legal compliance, occupational health standards, and product safety requirements across all operating jurisdictions.
Media
We maintain a policy of open and accurate communication. We engage with the media through scheduled briefings and public disclosure events to ensure accurate representation of our product quality, R&D achievements, and commitment to compliance.
Local Community & NGOs
We are committed to being a responsible corporate citizen. Our engagement focuses on fostering mutually beneficial relationships, supporting local initiatives, and addressing global concerns like human rights and climate change factors through community action and dialogue.
Arizon places great importance on the needs and opinions of stakeholders and has established dedicated communication channels for different stakeholder groups to respond to their concerns and safeguard their rights and interests. Details of communication channels, grievance mechanisms, and communication performance are presented in the table above and are submitted to the Board of Directors for reporting and confirmation on an annual basis.
The Company reports its stakeholder communication activities to the Board of Directors at least once a year.
In 2025, the stakeholder communication activities were reported to the Board of Directors on November 11, 2025.
2025 Stakeholder Communication （As of September 30, 2025）
| Stakeholders | Key Concerns | Communication Channels & Grievance Mechanisms (Frequency) | Communication Performance |
| Employees |
Compensation, benefits, and employee care Corporate operations and long-term development Corporate governance / sustainability governance / education & training and talent development Workplace safety and employee health Operating performance and financial information |
1. Employee and labor–management meetings and communication channels (Quarterly) 2. Employee Welfare Committee (As needed) 3. Education and training programs (As needed) 4. Hotline and email (As needed) 5. Sustainability issue surveys (Annually) Contact Information Yangzhou HR: Human Resources Department – Mr. Zhang Tel: +86-514-8097-2024 ext. 15880 Taiwan HR: Human Resources Department – Mr. Chung Tel: +886-2-2269-0700 ext. 632 Employee grievance mailbox: tw-hr@arizonrfid.com |
By the third quarter, a total of 3 labor–management meetings, 2 welfare committee meetings, and 18 sustainability progress communication meetings were held. To enhance organizational and individual competitiveness, total training participation reached 9,013 person-hours by the third quarter, with an average of 1.9 hours per employee (Yangzhou + Taipei). Participation rate and test pass rate for regulatory compliance-related courses were 100%. Promoted competency training, continuous talent development, and employee care. No employee reported poor communication or incidents harming employee rights. |
| Customers |
Innovation & R&D Product quality & safety Human rights |
1. Hotline and email (As needed) 2. Business visits (As needed) 3. Trade exhibitions (Irregular) Contact Information Yangzhou Sales: Sales Department – Ms. Lu Tel: +86-514-8097-2024 ext. 15183 Taipei Sales: Sales Department – Ms. Chen Tel: +886-2-2322-4824 ext. 132 Customer contact email:Business@Arizonrfid.com |
Through visits and satisfaction surveys, ensured customer experience and requirements related to products were appropriately addressed. Conducted regular visits to key customers, responded face-to-face to product and service matters, and shared updates on important topics such as environmental sustainability to seek opportunities for mutual collaboration. Participation in trade exhibitions (irregular). |
| Investors & Shareholders |
Corporate governance Legal compliance and ethical management Innovation and R&D Product quality and safety |
1. Shareholders’ meetings (Annually) and investor conferences (Quarterly) 2. Financial reports (Annually) 3. Company website or Market Observation Post System (As needed) 4. Hotline and email (As needed) 5. Sustainability issue surveys (Annually) Contact Information Email: investor@arizonrfid.com |
Published 38 material information announcements. Held 2 investor conferences and 1 annual shareholders’ meeting. Maintained good communication with domestic and international institutional investors and analysts on an irregular basis. Regularly responded to sustainability assessment questionnaires from investor institutions. |
| Government |
Legal compliance and ethical management Product quality and safety Occupational safety and health |
1. Official events and consultation meetings (As needed) 2. Compliance with laws and policies (As needed) 3. Official correspondence (As needed) 4. Corporate legal compliance evaluation (Annually) Contact Information Email: investor@arizonrfid.com |
Responded promptly to official correspondence and notifications from government authorities. Routine / unannounced government inspections (irregular). Responded irregularly to external surveys related to sustainability and economic conditions. |
| Suppliers & Partners |
Supply chain management Legal compliance and ethical management Green product procurement / sustainable supply chain operations |
1. Supplier Code of Conduct (As needed) 2. Coordination meetings (As needed) 3. Supplier evaluations (Quarterly) 4. Supplier training (Annually) 5. Sustainability issue surveys (Annually) Contact Information Yangzhou Procurement: Materials Department – Ms. Chung Tel: +86-514-8097-2024 ext. 15201 Taipei Procurement: Materials Department – Ms. Chao Tel: +886-2-2322-4824 ext. 191 |
Completed signing with 36 qualified raw material suppliers. Completed annual audits of 8 suppliers. Conducted 39 weekly quality meetings and 9 monthly quality meetings (Yangzhou). Conducted 19 quality review meetings (Taipei plant). Launched supplier ESG self-assessment questionnaires; results are expected to be compiled by November 5. Expanded the phthalates control project to 10 items to align with stricter CP65 requirements. Added the UV-328 project to align with POPs ban requirements (EU Official Journal). Added hexachlorobenzene (HCB), polychlorinated biphenyls (PCB), and polychlorinated terphenyls (PCT) projects to align with Australia’s Industrial Chemicals Environmental Management Amendment 2024 requirements. |
| Local Community & NGOs |
Community and social engagement Occupational safety and health Climate change response Product environmental impacts Regulatory compliance |
1. Local community offices surrounding plant sites (As needed) 2. Care and contact windows (As needed) 3. Public welfare activities (As needed) 4. Information disclosure platform (Company website) 5. Responsible unit coordination and communication (As needed) 6. Hotline and email (As needed) 7. Sustainability issue surveys (Annually) Contact Information email: tw-hr@arizonrfid.com |
Continued investment in social welfare activities, including cash donations, manpower contributions, and material donations (Eden Social Welfare Foundation, beach clean-up activities). Cooperated with universities to promote diversified industry–academia internship programs, New Southbound international programs, and overseas youth programs, implementing the concept of “rooted locally, expanding globally” and cultivating next-generation talent with international perspectives and practical capabilities. Communicated with local communities regarding impacts, conducted impact assessments, understood development needs, and participated in local engagement, support for disadvantaged groups, and social welfare organization activities. |